You cannot cancel your service online or via email. You can cancel the line and sell the phone, but you bear the financial obligation to pay off the phone and their portion of the bill. Select manage my products tab located at the top of that page 4. But Verizon still insisted that it could no longer offer him phone service over the copper line. Check to see if you are eligible to disconnect a line through your My Verizon mobile account. You can call between Monday to Friday, 7 AM – 9 PM, or Saturday – Sunday between 8 AM to 9 PM of your local time. Go to Verizon homepage and log in to your account 2. Verizon customer service & tech support: (800) 837-4966 Verizon Customer Service Hours: Monday – Friday, 7 a. Correct answer: BOGO add line question. If a user on your account dies, you are the owner of the line and the phone, not the user - that user is not responsible for the bill in any way. Give us a call Monday – Friday, 8:00 – 7:00pm EDT, at 1. How to cancel Verizon wireless, internet, and TV service>How to cancel Verizon wireless, internet, and TV service. Follow the prompts to suspend a line. Managing mobile lines and phone numbers. From there, you can select the phone line that you want to cancel and choose the Cancel Option. There is sometimes a minimum notice period, around one month or 30 days. The associated phone number. We are here to assist you 24/7. When the person comes on the line, tell them you want to cancel it. The simple answer to this question is, yes, you can leave your Verizon contract at any time. Managing mobile lines and phone numbers. How To Cancel Your Verizon Wireless Service. You can cancel the line and sell the phone, but you. cancel phone line - Verizon Community I need to cancel one of my phone linesthe line has not been in use for a couple months. From the Customer Agreement / Verizon Wireless If you cancel a line of Service, or if we cancel it for good cause, during its contract term, youll have to pay an early termination fee. Lets look past that and youll get the answer you actually need. They are available Monday to Friday from 8 a. How Can You Remove a Line from Your Verizon Plan …. You could port your old line to a service such as Google Voice and then port it back in over the new number or you could simply use Google Voice on your new line of service to send/receive calls. Verizon customer service & tech support: (800) 837-4966 Verizon Customer Service Hours: Monday – Friday, 7 a. Choose the line you wish to remove 5. Do Your Text Messages Get Erased From Your Phone If You. How to Cancel Verizon Wireless Service 1. You can cancel a line of Service within 30 days of accepting this Agreement without having to pay an early termination fee as long as you return, within the applicable return period, any equipment you purchased from us or one of our authorized retailers at a discount in connection with your acceptance of this Agreement, but you’ll still have to …. How To Remove A Line From Verizon Wireless? Best. You can cancel Verizon line by calling the number 844-837-2262 every day except the weekends. Change your Plan to one that better fits your lifestyle. Verizon Cancel Phone LineRemember to have your account information handy. 0 0 SinisterCooper Contributor •. They will disconnect it over the phone. One of the easiest ways of cancelling a Verizon line is by calling Verizon Customer support (1-800-922-0204). Call Verizon customer support for issues such as: Billing and payments Add/remove services Make changes to your account Additional Verizon customer service numbers. If he refused a fiber installation, his phone line would be cut off and his account closed. Negotiate with Customer Service 6. If you are a Verizon business customer, you can pay your bill here. If you cancel the “buy one” line, you will be billed for the balance owed on the phone. Inform the agent that you plan to cancel (or port) your service. How to cancel a line? : r/verizon. phone from a family plan Verizon?>Can I remove my phone from a family plan Verizon?. Don’t have the app? Download now. 1 Solution Re: Canceling VZW service while still owing on a device Elements Specialist - Level 1 07-30-2017 06:16 PM For a more concise official ruling you can refer to Verizons Device Payment FAQ: Device Payment FAQs / Verizon Wireless. Click on Account > Suspend or reconnect. The 5G Play More plan starts at $80 per month for a single line but drops to as low as $45 per line if you have four lines on the plan. To cancel service or remove a line permanently: Call Customer Service at (written in a manner to avoid being redacted): 800 392 0717 (Mon – Fri, 7 AM - 9 PM, Sat – Sun, 8 AM – 9 PM local time). You can reach out to Verizon customer service at 1-844-837-2262. You can cancel Verizon line by calling the number 844-837-2262 every day except the weekends. Scroll to products and click remove from account. +3 easy methods to cancel Verizon line. How do I get my line removed. com/_ylt=AwrFY4LxqlZkA0ko9IpXNyoA;_ylu=Y29sbwNiZjEEcG9zAzQEdnRpZAMEc2VjA3Ny/RV=2/RE=1683430257/RO=10/RU=https%3a%2f%2fmobileservicescenter. But Verizon still insisted that it could no longer offer him phone service over the copper line. Call Verizon customer service at 1-844-837-2262. There are ways around this, though. After you cancel your Verizon subscription over the phone, youre advised to use My Verizon for additional important information:. From the Customer Agreement / Verizon Wireless If you cancel a line of Service, or if we cancel it for good cause, during its contract term, youll have to pay an. What Is The Cost Of Removing A Verizon Line? Standard Handset: $175 Early Termination Fee (Fee will be reduced by $5 for each full month completed toward the minimum term of the contract). Verizon is available Monday through Friday, between 8:00 a. With Fios Digital Voice, you can also set up a backup phone number where calls can be forwarded, in case there’s a service outage. Is It Safe to Finally Get Rid of Your Landline?. Main account line is 858xxxxxxx Verizon Thank you very much! You iPad is 76040xxxx Verizon Thank you! You Frustrating that I can do so much in your app but I have to spend an got to remove device You Makes me want to change carriers Verizon I completely understand your frustration. Call Verizon Customer Service. They were created in Sept of 2018 to assist with customers trying to disconnect lines. If your contract term results from your purchase of an advanced device on or after November 14, 2014, your early termination fee will be $350, which will decline by. If you decide to -- or are forced to -- cancel your cell phone service, the deactivation only affects the cellular and data connection to the device. Another way to cancel your cell phone service without paying fees is to find another carrier willing to pay them. Use the Grace Period Loophole 2. cancel phone line - Verizon Community I need to cancel one of my phone linesthe line has not been in use for a couple months. You can cancel Verizon phone service in 4 steps: 1. Before calling, make sure you have the below information; Account Owner’s name. What does it cost to drop a line from my contract?. One of the biggest mistakes that people make when trying to cancel their landline phone plan is that they dont go in with a game plan, Kurland says. A single basic line from Verizon in New York City, where it is based, can cost $85 a month. You have to either go to a Verizon store or call Verizon’s cancellation line to start the process. Note that you cant cancel Verizon line either on weekends or at night Next, your Verizon line won’t be canceled that easily, but you will be asked lots of questions about why you canceled Verizon line of yours. Verizon: Let us install fiber—or we’ll shut off your phone. You can cancel by calling Verizon’s cancellation number at 1-844-837-2262. Cancel or change your online phone or accessory order. How to Cancel Your Cell Phone Contract for Free 1. Through Voice Unlimited Saver, subscribers get to enjoy unlimited calls nationwide, and basic calling features such as call waiting with or without caller ID, and 3-way calling. How do I get my line removed from my account? Accessibility Resource CenterSkip to main content PersonalBusiness Stores Español ShopShopShop Close Shop Shop all Shop all Deals. Taxes and fees are added to the plan price. That’s the loyalty team aka the disconnect team. A single basic line from Verizon in New York City, where it is based, can cost $85 a month. Verizon has a plan to fit any need, Disconnect a single line or cancel. Unfortunately, there’s no easy way to cancel a Verizon contract online. Move Out of the Service Area Summary. Verizon customer service & tech support: (800) 837-4966 Verizon Customer Service Hours: Monday – Friday, 7 a. 7 Ways to Cancel Your Cell Phone Contract Without Paying Fees. You can cancel the line and sell the phone, but you bear the financial obligation to pay off the phone and their portion of the bill. One of the easiest ways of cancelling a Verizon line is by calling Verizon Customer support (1-800-922-0204). To remove a line or cancel service, call us at 800. Can I cancel my 2 year contract with Verizon early?. You can reach out to Verizon customer service at 1-844-837-2262. Ask for it to be present dated and cancel immediately. Report All Issues with Your Service 7. 0 Likes Reply Re: cancel line on account due to death vzw_customer_support Customer Service Rep 03-25-2019 07:43 AM Were so sorry for your loss, ROCKSEEKERS. To cancel service or remove a line permanently: Call Customer Service at (written in a manner to avoid being redacted): 800 392 0717 (Mon – Fri, 7 AM - 9 PM, Sat – Sun, 8 AM – 9 PM local time). Phone>What You Need to Know Before Canceling Your Landline Phone. Can you cancel a phone line on Verizon Online? Yes, you can cancel a phone line on Verizon Online. While many subscriptions these days can be canceled through an online account page or by using a companys chat feature , Verizon doesnt allow this. Listen for a series of beeps then wait for call to automatically end. If you cancel the “buy one” line, you will be billed for the balance owed on the phone. com%2fhow-to-cancel-a-line-on-verizon-family-plan%2f/RK=2/RS=w6Y8VGyTN6Bd4U_LNStIaremxO0- referrerpolicy=origin target=_blank>See full list on mobileservicescenter. Verizon: Let us install fiber—or we’ll shut off your phone >Verizon: Let us install fiber—or we’ll shut off your phone. Click on Select Device for the desired phone. The Account Owner or an Account Manager can cancel single lines or your entire mobile account by calling Verizon Customer Service. You can easily remove a line from your Verizon phone plan through My Verizon by: Select the “Suspend” box under the “Devices” menu. Go to Verizon homepage and log in to your account 2. Visit the Verizon Suspend or Reconnect your service page and Sign in to your account. Call Verizon customer service at 1-844-837-2262. Cancel pending order 1: Change plan & manage data: Generate a number transfer PIN to port out mobile Number Purchase content for phone: Purchase & manage add-ons and featured apps: Purchase & manage device protection: Upgrade phone line on account 2: Add a new line of service 2. Call Verizon customer support for issues such as: Billing and payments Add/remove services Make changes to your account Additional Verizon customer. net>How to cancel Verizon Phone line? (2022 UPDATED). Inform the agent that you plan to cancel (or port) your service. Cancel Verizon Over the Phone. To cancel service, only the account holder may phone, and customer service is only available during weekdays and business hours. If you have an installment plan The remaining unpaid installment balance is due immediately when you cancel the line linked to the plan. These steps are the same when you. Because that process is more common, it has its own number. The last four digits of the account owner’s SSN (Account Pin). However, be aware: Cost of cancelling a contract - Early Termination Fees (ETF). To cancel service, only the account holder may phone, and. Disconnect, suspend or transfer lines. Click on Select Device for the desired phone. Once you’ve activated your new service, your old account should automatically cancel. Suspend service on a mobile line: You can temporarily suspend or pause service Plan and billing options. No, that would be the same as not having to add a new line of service. While many subscriptions these days can be canceled through an online account page or by using a companys chat feature , Verizon doesnt allow this. How to cancel Verizon wireless, internet, and TV service. Take Advantage of a Change in Contract Terms 5. 1 While suspended, your mobile number will not be able to make or receive calls or access the Verizon wireless data network. You cannot cancel your service online or via email. The 5G Play More plan starts at $80 per month for a single line but drops to as low as $45 per line if you have four lines on the plan. From Suspend Service FAQs 1 Like Re: How do I delete a devise from my Verizon account? vzw_customer_support Customer Service Rep 06-19-2019 02:14 PM. You can cancel by calling Verizons cancellation number at 1-844-837-2262. The same also applies to phone finance or monthly installments. To cancel or remove the services of a line permanently you will have to call Verizon Customer Service at this number: (800) 392-0717 and request the removal process of the desired line from your Verizon plan. Verizon has a plan to fit any. Give us a call Monday - Friday, 8:00 - 7:00pm EDT, at 1. To hold your mobile number, we make your mobile number inactive by suspending service to it for a maximum of up to 3 years and 90 days. Cancel or change your online phone or accessory order. To cancel or remove the services of a line permanently you will have to call Verizon Customer Service at this number: (800) 392-0717 and request the removal process of the desired line from your Verizon plan. Log in to your Verizon account at the Verizon homepage. How to pay your Verizon bill. From the T-Mobile app, head to the Account tab, select the line you want to suspend, and choose Temporary suspension. Once your service is cancelled, dont forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable. The next step in the Verizon canceling contract process is to. cancel phone line - Verizon Community I need to cancel one of my phone linesthe line has not been in use for a couple months. Only the account holder can call to cancel the service, and customer care is open only during weekdays and business hours only. Meanwhile, as landline costs have risen — in urban areas the federal Bureau of Labor Statistics shows a 31 percent increase from May 2011 to May 2021 — wireless costs in the same 10-year period have decreased by 20 percent. 0 Likes Reply Re: cancel line on account due to death vzw_customer_support Customer Service Rep 03-25-2019 07:43 AM Were so sorry for your loss, ROCKSEEKERS. Check your balance, refill or manage plans and phones with our 611611 text feature. Trying to cancel a Verizon iPad line. 1 While suspended, your mobile number will not be able to make or. Inform the agent that you plan to cancel (or port) your. Switching Phone Carriers in 2023: What to Know Before Changing. It wont be prorated based on your cancel date. You will need to be able to identify yourself as the account holder. Can you cancel a phone line on Verizon Online? Yes, you can cancel a phone line on Verizon Online. How to Suspend Your Phone Service to Save Money. How To Remove A Line From Verizon Wireless? Best Things To …. To cancel service, only the account holder may phone, and customer service is only available during weekdays and business hours. From the device you wish to disable Call Forwarding, dial *73. To cancel your Verizon subscription line, call (844) 837-2262 from 8:00 am to 5:00 pm ET, Monday through Friday. ago You’ll call 1-800-392-0717. You can cancel a line of Service within 30 days of accepting this Agreement without having to pay an early termination fee as long as you return, within the applicable return period, any equipment you purchased from us or one of our authorized retailers at a discount in connection with your acceptance of this Agreement, but you’ll still have to …. You can cancel the line and sell the phone, but you bear the financial obligation to pay off the phone and their portion of the bill. With Select 5G Unlimited plans. To do so, simply log into your My Verizon account and navigate to the Plan and Add-Ons tab. If you don’t reconnect a device to that line within 30 days, the line will automatically disconnect and you will lose the telephone number. What Is The Cost Of Removing A Verizon Line? Standard Handset: $175 Early. Account Roles / Verizon Have a phone you love? Get up to $500 when you bring your phone. If you decide to -- or are forced to -- cancel your cell phone service, the deactivation only affects the cellular and data connection to the device. Cancel service. How to Cancel Verizon for You or Someone That Died. The Voice Unlimited Saver is the cheapest way to keep a landline phone number with Xfinity’s service. Switch to another Cell Provider 4. Call 800-392-0717 to speak to the Loyalty Team Directly. Follow these steps to get your Verizon line removed. Inform the agent that you plan. device from my Verizon account?>How do I remove a device from my Verizon account?. Good to know: If you cancel in the middle of a bill period, youre responsible for the entire period. How to pay your Verizon bill. Make sure to have all of your account information handy. Step 1 Contact TracFone at 800-867-7183 and follow the prompts to speak with a representative. Per Verizons website, customers that want to cancel their service will need to call the Verizon Customer Service line at 1-800-922-0204. Pay your Verizon bill by phone: Call the Verizon bill pay phone number at (800) 345-6563; Pay your Verizon bill. To cancel your Verizon subscription line, call (844) 837-2262 from 8:00 am to 5:00 pm ET, Monday through Friday. Anyone can cancel the line by visiting a Verizon store, calling 1-800-922-0204 using a landline, or using the *611 code from their phone. cancel a line after I get the Buy one Get one Free?>Can I cancel a line after I get the Buy one Get one Free?. You may also owe certain fees, such as an early termination fee and the remaining balance on any device payment agreement that may come due on your next bill. How Can You Remove a Line from Your Verizon Plan – TechCult. These numbers are different from the number you’d call to cancel your own Verizon contract. Follow the prompts to suspend a line. Steps To Cancel Verizon Service Call (844) 837-2262 Verify that you’re the account owner Decline retention attempts Verbally accept cancelling your service Get a. You can cancel by calling Verizon’s cancellation number at 1-844-837-2262. This is a good thing if the owner of the. Follow these steps to get your Verizon line removed. Account Roles / Verizon Have a phone you love? Get up to $500 when you bring your phone. Select the line that you want to be removed. Cancel service. They will disconnect it over the phone Reply BossyBish615 • 8 mo. If the order was placed within the last 10 minutes, call us or click Chat with us at the bottom of this page to see if we can change or cancel your order. Per Verizons website, customers that want to cancel their service will need to call the Verizon Customer Service line at 1-800-922-0204. They will disconnect it over the phone Reply BossyBish615 • 8 mo. Ask for it to be present dated and cancel immediately. Verify your wireless account and inform the representative of your intent to deactivate your TracFone service. You have to either go to a Verizon store or call Verizons cancellation line to start the process. Verizon Customer Service - Contact Us / Verizon Help Center and Support / Verizon. Manage Verizon mobile service. Switching phone carriers: Costs, fees & deals. Prepare your account details and brace yourself for a lot of convincing that you should stay with Verizon. From the Customer Agreement / Verizon Wireless If you cancel a line of Service, or if we cancel it for good cause, during its contract term, youll have to pay an early termination fee. The digital contents, like your text messages, contact list and calendar data, are untouched and will still be accessible by any user working with the phone. Give Reason for Canceling the Account. In the My Verizon app, the one you use to check and pay your monthly bill, head to Devices > Manage > Controls > Suspend Device > Vacation or other reason,. If you are deactivating your service due to a lost or stolen phone, inform the representative of the situation so she can process a request for a replacement phone and transfer the balance on your account to the new device. What Is The Cost Of Removing A Verizon Line? Standard Handset: $175 Early Termination Fee (Fee will be reduced by $5 for each full month completed toward the minimum term of. You can easily remove a line from your Verizon phone plan through My Verizon by: Select the “Suspend” box under the “Devices” menu. Get answers quick with Verizon chat. Unfortunately, there’s no easy way to cancel a Verizon contract online. From the T-Mobile app, head to the Account tab, select the line you want to suspend, and choose Temporary suspension. Suspend service on a mobile line: You can temporarily suspend or pause service Plan and billing options. To cancel your Verizon subscription line, call (844) 837-2262 from 8:00 am to 5:00 pm ET, Monday through Friday. If a user on your account dies, you are the owner of the line and the phone, not the user - that user is not responsible for the bill in any way. How to Cancel Your Cell Phone Contract for Free 1. Cancel Verizon for You or Someone That Died>How to Cancel Verizon for You or Someone That Died. However, all you have to do is follow these simple steps: Call Verizon customer service at 1-844-837-2262. While many subscriptions these days can be canceled through an. If you’re canceling a Verizon Wireless contract, call 1-800-922-0204. Certain wireless carriers such as T-Mobile and Sprint run promotions that offer to bail you out if you want to terminate your contract early. From the device you wish to disable Call Forwarding, dial *73. No wait time! Chat now Connect with Us On the go and prefer social? Reach out to our social response team on Facebook Messenger. Did you order the wrong phone or accessory online or in the My Verizon app and want to change or cancel the order?. From the T-Mobile app, head to the Account tab, select the line you want to suspend, and choose Temporary suspension. Video of the Day Step 2 Verify your wireless account and inform the representative of your intent to deactivate your TracFone service. If you’re canceling a Verizon Wireless contract, call 1-800-922-0204. One of the biggest mistakes that people make when trying to cancel their landline phone plan is that they dont go in with a game plan, Kurland says. Canceling VZW service while still. You can manage your calling features and your calls from any device in the My Fios app or My Verizon. Once your service is cancelled, don’t forget to utilize My. Pay your Verizon bill on your time with multiple ways to pay, including cash, check, E-check, ATM and most major debit or credit cards. 9 Buy now Account Roles There are three types of account roles when accessing and managing your account. To remove a line or cancel service, call us at 800. For the fastest resolution, please have the following information available to provide to our Customer Service team:. Per Verizons website, customers that want to cancel their service will need to call the Verizon Customer Service line at 1-800-922-0204. You can switch carriers online or in person. Main account line is 858xxxxxxx Verizon Thank you very much! You iPad is 76040xxxx Verizon Thank you! You Frustrating that I can do so much in your app but I have to spend an got to remove device You Makes me want to change carriers Verizon I completely understand your frustration. ago [removed] Reply usebettergrammar • 8 mo. If you’re canceling a contract for Verizon television, phone, or Internet you will have to call 1-800-837-4966. How To Cancel Verizon Line?. All three offer services directly and have robust nationwide networks that offer 4G LTE (fast) and 5G (really fast) data. 1 Solution Re: Canceling VZW service while still owing on a device Elements Specialist - Level 1 07-30-2017 06:16 PM For a more concise official ruling you can refer to Verizons Device Payment FAQ: Device Payment FAQs / Verizon Wireless. A simple away to remove your line from your Verizon account is by following the steps below. These steps are the same when you want. To be very frank, there is no benefit to taking the death certificate of someone who has no financial responsibility for the account to Verizon. Select the phone to change in the application:. When the person comes on the line, tell them you want to cancel it. One of the easiest ways of cancelling a Verizon line is by calling Verizon Customer support (1-800-922-0204). [1] If you dont have access to the internet, you can call your carriers Customer Service line and have a representative deactivate the line for you. Cancel or Suspend Verizon TV, Internet or Home Service. Select the phone to change in the application: Menu>Devices>Device management of the desired line>Controls>Device suspension. However, all you have to do is follow these simple steps: Call Verizon customer service at 1-844-837-2262. If you don’t already have one, you’ll have to sign-up for an AT&T account to submit an online cancel request. Cancel pending order 1: Change plan & manage data: Generate a number transfer PIN to port out mobile Number Purchase content for phone: Purchase & manage add-ons and featured apps: Purchase & manage device protection: Upgrade phone line on account 2: Add a new line of service 2. cancel line on account due to death. nephneph27 • 1 yr. You have to either go to a Verizon store or call Verizon’s cancellation line to start the process. Call Verizon Customer Service Call Verizon customer care at (844) 837-2262 Monday - Friday, 8:00 am to 5:00 pm ET, to cancel your subscription. Cancel Verizon Line as a dependent or Military Spouse. Call Verizon customer care at (844) 837-2262 Monday – Friday, 8:00 am to 5:00 pm ET, 2. Message us Talk to Us Let us give you a call as soon as an agent is available. If your contract term results from your purchase of an advanced device on or after November 14, 2014, your early termination fee will be $350, which will decline by $10 per month upon completion of months 7. How to cancel a line on Verizon family plan online. Go to the products and apps page. If you dont have your device or *73 doesnt work, contact Customer Service to turn Call Forwarding on/off. Use this page to contact Verizon Customer Service. Sign in Sign in for the best support options Mobile Phone, tablet or mobile devices Home Fios, Home Internet and devices +play. Call Verizon customer care at (844) 837-2262 Monday – Friday, 8:00 am to 5:00 pm ET, 2. How do I get my line removed from my account? Accessibility Resource CenterSkip to main content PersonalBusiness Stores Español ShopShopShop Close Shop Shop all Shop all Deals. Per Verizons website, customers that want to cancel their service will need to call the Verizon Customer Service line at 1-800-922-0204. Check your balance, refill or manage plans and phones with our 611611 text feature. Steps To Cancel Verizon Service Call (844) 837-2262 Verify that youre the account owner Decline retention attempts Verbally accept cancelling your service Get a reference number Cancelling Verizon Steps If youre cancelling your Verizon service by phone, call (844) 837-2262 Monday to Friday 8:00-5:00 pm Eastern Time. A simple away to remove your line from your Verizon account is by following the steps below. Help & Support. Switch to another Cell Provider. Contact Us / Customer Service Phone Number & Chat / Verizon Have a phone you love? Get up to $500 when you Support Contact us Contact us Pick a service you need help with and well get you to the best contact options. The best Verizon unlimited plans and prices for May 2023. Use the button to cancel. CONNECT WITH US Terms and Conditions. Use Verizon Support for help with Common TV, internet or phone service issues. Once service has been restored, the forwarding will automatically stop. Standard phone orders (not pre-ordered or back-ordered) - You cant cancel or change these orders online. Unfortunately, theres no easy way to cancel a Verizon contract online. In the US there are three major networks: AT&T, T-Mobile and Verizon. Check if you’re eligible to keep your number when switching to Verizon. They will disconnect it over the phone Reply BossyBish615 • 8 mo. If you don’t reconnect a device to that line within 30 days, the line will automatically disconnect and you will lose the telephone number. However, since it takes up to 3 bill cycles for the free phone credits to show up, I would be worried that cancelling that other line before you started getting credits would prevent you from getting any free phone credits. The Voice Unlimited Saver is the cheapest way to keep a landline phone number with Xfinity’s service. Call Verizon customer service at 1-844-837-2262. cancel phone line - Verizon Community I need to cancel one of my phone linesthe line has not been in use for a couple months. You may be able to deactivate the phone using an automated menu system. No wait time! Chat now Connect with Us On the go and prefer social? Reach out to our social response team on. Get answers quick with Verizon chat. Choose the desired reason and click on Submit. Click the Manage my Products tab at the top of this page. You can cancel by calling Verizon’s cancellation number at 1-844-837-2262.